Consumer

  • Department Administrative Order No. 21-03 s. 2021

    Guidelines for Payment Options on the Purchase of Consumer Products and Services

    Date of Issuance – March 23, 2021

  • Department Administrative Order No. 20-86 s. 2020

    Guidelines for the conduct of price and supply monitoring of basic necessities and prime commodities (BNPCs) pursuant to the mandate of the Department of Trade and Industry (DTI)

    Date of Issuance – December 11, 2020

  • Department Administrative Order No. 20-07 s.2020

    Revised Guidelines on the Recognition of Consumer Organizations (COs).

    Date of Issuance – October 9, 2020

  • Department Administrative Order No. 20-05, s. 2020

    Development of a Philippine Online Dispute Resolution System (PODRS)

    Date of Issuance – September 29, 2020

  • Department Administrative Order. No. 19-90 S.2019

    Mandating the Use of the Filipino and/or English Language in Signages, Billboards, Advertisements, Brochures, Fliers, Notices, Advisories, Labels, Price Tags/Lists, Menus, Receipts, and other Business/Marketing Materials

    Date of Issuance – June 21, 2019

  • Department Administrative Order No. 19-03 S.2019

    Implementing Rules and Regulations of Republic Act No. 10962 Otherwise Known as The “Gift Check Act of 2017”

    Date of Issuance – February 18, 2019

  • Joint DTI-DICT-NTC-NPC-DOJ Administrative Order No. 18-01, s. 2018

    Administrative Procedures on Addressing Consumer Issues and Concerns Pertaining to Telecommunications Industry And Speedy Resolution of Consumer Complaints.

    Date of Issuance – December 21, 2018

  • Department Administrative Order No.17-07, s. 2017

    Guidelines on the Recognition of Consumer Organizations (COs)

    Date of Issuance – December 29, 2017

  • Implementing Rules and Regulations of Republic Act No. 10909

    Implementing Rules and Regulations of Republic Act No. 10909, “an Act Prohibiting Business Establishments from Giving Insufficient or no Change to Consumers and Providing Penalties Therefor”

    Date of Issuance – December 22, 2016

  • Republic Act No. 10909

    An Act Prohibiting Business Establishments from Giving Insufficient or no Change to Consumers and Providing Penalties Therefor

    Date of Issuance – July 21, 2016

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